Frequently Asked Questions

Feel free to contact us if you have any additional questions or concerns.

What is a critical care hospital?

When you are brought to the hospital for a serious medical incident such as a heart attack or brain injury, the treatment you receive there is called “acute” care, or care that is provided to address a severe or emergent medical issue. Traditional hospitals are designed to diagnose and stabilize individuals with acute medical problems. They typically do not expect their patients to stay in the hospital for an extended period of time. In some cases though, patients require more time to recover in a hospital setting before they can safely return home. Most traditional hospitals are not designed to facilitate care for an extended period, so they will refer these patients to another care provider. When patients require continued hospitalization for the management of complex medical issues, they may be referred to a critical care hospital, sometimes called a long-term acute care hospital (LTACH), like Advanced Care Hospital of Southern New Mexico.

Our hospital is built to meet the needs of patients who require longer recovery periods in a hospital setting. Critical care hospitals specialize in treating serious respiratory, cardiac, multi-system, neurological, infectious disease, and wound healing issues, among other conditions. Our goal is to help patients advance their recovery as much as possible during their hospital stay.

Why should I choose Advanced Care Hospital of Southern New Mexico?

Patients are our priority.

At Advanced Care Hospital of Southern New Mexico, we are passionate about patient care. We consider it a privilege to be able to provide services to patients and their families throughout Las Cruces and surrounding communities. We are committed to providing the highest level of care available, and never take our responsibility to our patients for granted.

We strive to create healing and nurturing environments for our patients that not only meet their medical needs, but address their emotional and social needs as well. We believe that this comprehensive approach helps our patients recover more fully.

Our hospital is recognized nationally for our respiratory services, meeting stringent guidelines that put us in the top 15 percent of hospitals nationwide.

We consider it privilege to be able to offer high-level care and are honored to be a vital part of Las Cruces and the surrounding communities that we serve.

How long has Advanced Care Hospital of Southern New Mexico been around?

Advanced Care Hospital of Southern New Mexico has been providing critical care services to our patients since 2007.

Every year, we treat hundreds of patients who are recovering from serious injuries or illnesses.

How do I get referred to Advanced Care Hospital of Southern New Mexico?

Your physician or a healthcare provider will coordinate your continued critical care, so it’s important to discuss your options and preferences with them. You may request Advanced Care Hospital of Southern New Mexico through your physician or a healthcare provider who will take the proper steps to coordinate your care with us. To ensure we are the best fit for your medical needs, all potential patients are evaluated individually to ensure an appropriate admission to the right hospital setting for their recovery.

Can I go to Advanced Care Hospital of Southern New Mexico even if I do not live in Las Cruces?

Yes. We often treat patients in surrounding areas. The hospital’s location was selected intentionally so that we can best provide services to the Las Cruces community we are in and outlying areas as well.

Can I pay my bill online?

Yes. Click below to pay your bill online.

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Can I stay overnight with a loved one in the hospital?

Yes. Family members are allowed; however, we encourage only one overnight guest as your loved one will need time for rest and healing. Please work closely with your loved one’s nurse to make arrangements.

Can I be involved with my loved one’s treatment?

Yes. You may be involved in your loved one’s treatment with his or her permission. We feel it’s critical for patients and their family members to be involved with our medical staff as much as possible.

Our medical professionals work as a team with our patients and their family members to create individualized treatment plans so our patients can recover fully.

If I have a concern about my treatment, who should I contact?

Your satisfaction with our services during your recovery process is very important to us. During your stay, if there is anything we can do to make your stay more conducive to your healing process – or if you have a question or concern – we encourage you to talk to any member of your medical team or the leadership staff.

How can I apply for a career at Advanced Care Hospital of Southern New Mexico?

We keep an updated list of career opportunities available through our web site. Please click here to learn more or to apply.